HonestyPledge API primes customers to make honest claims

 

Let’s be honest.

Large number of otherwise good customers believe it is ok to bend the truth when making claims. As people cheat more online that offline, dishonesty increases with digital claims.

We don’t think it is ok. So we make customers stay honest. The 3-second patent-pending HonestyPledge API appeals to customers’ moral compass when they make claims, using behavioral economics insights and machine learning - without harming the claims experience.

The majority of fraudulent claims are small and non-suspicious, leaving them undetected. With claims speed a competitive parameter, insurers pay compensation faster, so will need to rely more on customer honesty, and less on ‘late-stage’ fraud detection tools. 

 

  • RATIONALISING DISHONESTY

    Many otherwise good customers rationalize that it is ok to make small dishonest claims.

  • NON-SUSPICIOUS CLAIMS

    Most dishonest claims are small and non-suspicious, therefore difficult to detect and costly to investigate.

  • SPEEDY CLAIMS HANDLING

    Customers expect quick claims handling, allowing insurers little time to investigate claims

  • DIGITAL INCREASES DISHONESTY

    As people cheat more online and when distanced from cash, dishonesty grows with digital claims.

Brief, positive intervention with significant and measurable impact

Patent-pending HonestyPledge API easily integrated into claims process to appear just before customer starts a claim.

HonestyPledge triggers moral reflection for those intending to bend the truth, as customers ‘swipe’ their honesty commitment, generating millisecond behavioral clues, like pulse beats.

Honesty algorithm continuously reflects latest behavioral science and fraud insights, derived from user data and in collaboration with leading behavioral economics faculty.

The HonestyPledge API responds to user behavior to deliver adaptive pledge and generate predictive dishonesty score to investigation team

Easy, simple & risk-free integration. Not another complicated IT project.

  • HonestyPledge is just one decision away

    We have made it as simple and risk-free for you as possible. HonestyPledge is not another complicated IT project, you just need to decide where the plug-in will appear in your existing online process.

  • Less than 60 minutes to integrate

    Now that you’ve decided to use HonestyPledge, just sit back and relax. We will integrate our plug-in exactly where you want it in under 60 minutes and with no disruption to your customer experience.

  • Enjoy the positive impact

    Once HonestyPledge is integrated and live you can track the positive impact on your own data. Our pilot-test allows you to compare data to the control group, making it easy to see the improvements.

 

Reduce false and padded claims and generate own data in 1-month pilot

Try the HonestyPledge API for 1-month at no costs, to experience the potential for fraud prevention & prediction.

It will be displayed to 80% of customers, while the remaining 20% (control group), serve to compare results.

You only need to integrate our secure, patent-pending API into your claims process and to test functionality. That’s it. With no sharing of customer or other personal data.

Simple integration. Measurable insights. Sign up below.

How Pilot works

  • INTEGRATE

    Embed the secure Honesty Code into claims process and test functionality

    (1 hour to integrate)

  • LAUNCH

    Go live with digital claims process with the HonestyPledge to prime customers for honesty.

  • DISCOVER

    Access Dashboard with behavioral data and expect 10% fewer claims and $500.000 savings, with just 5,000 HonestyPledge sessions.